Pet stays and services at Omni San Diego Hotel at the Ballpark
Omni San Diego Hotel at the Ballpark welcomes pets in guest rooms (maximum two pets per room, each under 25 lbs) with a non-refundable $100 plus tax pet cleaning fee charged at check-in. Pets must be declared and kept on a leash; service animals are exempt from the fee and weight limit.
In this guide
Pet policy — the essentials
Omni San Diego Hotel at the Ballpark allows up to two pets per room, each weighing no more than 25 lbs. All pets must be declared at check-in and are required to be on a leash while on property.
A non-refundable pet cleaning fee of $100 plus tax is charged at check-in; undisclosed pets discovered after arrival may incur a higher one-time fee. Service animals (including guide dogs) are exempt from the weight limit and the pet cleaning fee; Emotional Support Animals are subject to the standard pet cleaning fee.
- Max pets per room: 2
- Max weight per pet: 25 lbs each
- Pet cleaning fee: $100 + tax (non-refundable)
- Undisclosed pet penalty: higher one-time fee may apply
- Service animals: exempt from weight limit and fee
| Policy item | Detail |
|---|---|
| Where pets are registered | Pets must be declared and checked in on the 12th floor |
| On-property rules | Pets must be on a leash at all times |
| Service animals | Exempt from pet fee and weight limit |
Checking in with a pet
The hotel requires the credit card used to guarantee the reservation and a government-issued photo ID at check-in; pets must be declared when you arrive. If you fail to declare a pet at arrival and it’s discovered later, the hotel states a one-time undisclosed-pet fee may apply.
If you plan to travel with a companion animal that needs documentation (for example, for travel or housing reasons), bring supporting paperwork. For anything specific not listed on the hotel's site, contact the front desk or the BookResorts agent phone number on file for clarification.
- Bring ID and the booking credit card to check-in
- Declare pets at arrival on the 12th floor
- Ask front desk about any documentation you need to present
| Check-in requirement | Why it matters |
|---|---|
| Credit card and photo ID | For incidentals and to match reservation |
| Pet declaration | Registers pet and confirms fee |
| Contact phone | BookResorts agents: +1 (888) 605-1350 |
Where pets can and cannot go
Pets must be on a leash while on hotel property; the hotel's policy specifies that pets are welcome but must be managed by their owners. Public hotel areas allow leashed pets, but owners should check with staff before bringing pets into specific indoor venues (restaurants, event spaces) as staff guidance and local health rules may influence access.
Service animals are always allowed and are not restricted by the pet weight rule or cleaning fee. If you need to leave your pet unattended in the room, ask the front desk for recommendations or local pet-sitting resources; the hotel’s site does not list an in-house pet-sitting service.
- Leashed pets allowed in public areas (subject to staff guidance)
- Check with staff before bringing a pet into restaurants or event spaces
- No on-site pet-sitting service is listed on the hotel site
| Space | Pet rule |
|---|---|
| Public areas | Leashed pets allowed |
| Restaurants and bars | Check with hotel staff |
| Guest rooms | Pets allowed (declare at check-in) |
Rooms and suites: what to expect for pet stays
Pets are allowed in the hotel’s guest rooms when registered. The property offers several room types; the pet rules (two pets per room, weight limit, cleaning fee) apply across rooms unless the hotel confirms an exception at check-in.
Room types you can book include Deluxe Room, City View; Deluxe Room, Balcony, City View; Premier Room, Bay View (Spacious); Premier Room, Balcony, Corner (Bay View); Junior Suite, City View; Junior Suite, Bay View; Executive Suite, Pool View (Spacious); and Suite, 1 Bedroom, Bay View. If you have specific needs for extra space, consider requesting a larger room type at booking or asking the front desk about availability upon arrival.
- Standard and suite room types are listed on the hotel site
- Pet rules apply to all guest rooms unless otherwise stated by staff
- Request extra towels or a non-carpeted room if concerned about shedding
| Sample room types | Notes |
|---|---|
| Deluxe Room, City View | 360 sq. ft.; 1 King Bed or 2 Double Beds |
| Premier Room, Bay View (Spacious) | 360 sq. ft.; 1 King Bed or 2 Double Beds |
| Suite, 1 Bedroom, Bay View | 640 sq. ft.; 1 King Bed |
Pool, dining and public amenities — pet considerations
The hotel has a heated outdoor pool and hot tub on the 6th-floor terrace, with pool and deck hours listed as 5 AM–10 PM and the Tortuga Pool Bar open daily from 11:30 AM–6 PM. The hotel's pet policy requires leashes; confirm with staff before bringing a pet to poolside or dining areas.
On-site dining outlets include Tortuga (rooftop pool bar & grill), Ace Porter (bar/lounge), and Fres.co Market + Café (lobby café). The hotel’s dining pages suggest family-friendly dining, but they do not state that pets are allowed inside those venues; always check with the host or front desk for current seating rules and health-code restrictions.
- Pool & deck hours: 5 AM–10 PM
- Tortuga Pool Bar hours: 11:30 AM–6 PM (subject to change)
- Confirm with staff before bringing pets to poolside or inside dining venues
| Amenity | Pet guidance |
|---|---|
| Pool (6th floor) | Check with staff before bringing pets |
| Tortuga rooftop | Likely restricted — confirm with staff |
| Fres.co café | Indoor seating generally not pet-friendly; ask front desk |
Tips for a smooth pet stay and local resources
Declare your pet at check-in, bring familiar bedding or a crate, and have food, bowls, and cleanup bags handy. Because the hotel is in the Gaslamp Quarter and connected to Petco Park via skybridge, outdoor walking options are plentiful for quick bathroom breaks and exercise; keep pets leashed on streets and sidewalks.
If you need nearby veterinary care, pet supplies, or a sitter, the hotel concierge can point you to local options. The hotel’s website does not list specific local vet or daycare businesses, so ask the front desk or call BookResorts agents before arrival for recommendations.
- Bring a leash, proof of vaccinations if traveling internationally, and cleanup supplies
- Use the hotel concierge for local pet-service recommendations
- Consider a non-carpet room or request extra cleaning if your pet sheds
| Before you arrive | Action |
|---|---|
| Declare pet | Inform the front desk on arrival (12th floor) |
| Pack essentials | Food, bowls, bed, medication, leash, cleanup bags |
| Ask concierge | Local vets, pet sitters, and dog-walking services |
